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Documentação da Emptor

📝 Update Reports

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🔄 Understanding Report Updates

Section titled “🔄 Understanding Report Updates”

Report updates allow you to refresh existing verification reports with the latest information from our data sources. This is particularly useful when:

  • New information becomes available - Criminal records, sanctions lists, or other databases are updated
  • Time-sensitive verification - You need the most current status for ongoing employment or business relationships
  • Compliance requirements - Your industry requires periodic re-verification
  • Status changes - A person’s status may have changed since the original report

🔄 Types of Updates

Section titled “🔄 Types of Updates”

Automatic Updates

Section titled “Automatic Updates”

Some reports are automatically refreshed when:

  • Critical new information becomes available
  • Regulatory requirements mandate updates
  • Your subscription includes automatic refresh services

Manual Updates

Section titled “Manual Updates”

You can manually trigger updates when:

  • You need the latest information for decision-making
  • Compliance policies require periodic re-verification
  • You want to verify status changes

🖥️ Dashboard Update Process

Section titled “🖥️ Dashboard Update Process”
Section titled “Via Dashboard (Recommended for Business Users)”

  1. Access Your Dashboard

  2. Navigate to Person Profile

    • Find the person whose reports you want to update
    • Click on their profile to view current reports

  3. Request Update

    • Look for the “Update Reports” or “Refresh” button
    • Select which reports you want to update
    • Confirm the update request

  4. Monitor Progress

    • Updates typically take a few minutes to several hours
    • You’ll receive notifications when updates are complete
    • Check the dashboard for updated status and results

🔗 API Integration for Developers

Section titled “🔗 API Integration for Developers”

For programmatic report updates, use our BGC API v3:

Report Update Endpoints

Section titled “Report Update Endpoints”
Section titled “Related API Operations”

📊 Understanding Update Results

Section titled “📊 Understanding Update Results”

Status Indicators

Section titled “Status Indicators”
  • ✅ Updated - Report successfully refreshed with latest data
  • 🔄 In Progress - Update is currently being processed
  • ⚠️ Partial Update - Some data sources updated, others pending
  • ❌ Failed - Update could not be completed (contact support)

What Gets Updated

Section titled “What Gets Updated”
  • Criminal Records - Latest court filings and case updates
  • Sanctions Lists - Most recent international sanctions databases
  • Employment History - Current employment status verification
  • Identity Verification - Updated document status and validity

🔔 Update Notifications

Section titled “🔔 Update Notifications”

You’ll be notified of update completion via:

  • Dashboard notifications - Real-time updates in your dashboard
  • Email alerts - Sent to your registered email address
  • Webhook notifications - For API integrations (see Configure Webhook)
  • SMS notifications - If enabled in your account settings

📈 Best Practices

Section titled “📈 Best Practices”

When to Update Reports

Section titled “When to Update Reports”
  • Before important decisions - Hiring, promotions, contract renewals
  • Periodic compliance - Follow your industry’s re-verification schedule
  • After significant time gaps - If reports are older than 6-12 months
  • When notified - If you receive alerts about potential status changes

Update Frequency Guidelines

Section titled “Update Frequency Guidelines”
  • High-risk positions - Monthly or quarterly updates
  • Standard positions - Semi-annual or annual updates
  • Compliance-driven - Follow regulatory requirements
  • Event-triggered - Update when circumstances change

🚀 Quick Actions

Section titled “🚀 Quick Actions”

Need to Update Reports Now?

Section titled “Need to Update Reports Now?”
  • Dashboard Users → Log in and use the update button on person profiles
  • API Users → Use the Update Reports endpoint
  • Bulk Updates → Contact our support team for assistance
Section titled “Related Resources”

📞 Get Help

Section titled “📞 Get Help”

If you need assistance with updating your reports:

  1. Contact Support - Use the chat widget in your dashboard
  2. Email Us - Send questions to support@emptor.io
  3. API Documentation - Check our BGC API v3 Reports section

Choose your path:

  • Business Users → Use the dashboard update process described above
  • Developers → Integrate via our Reports API endpoints